What You Need to Know about the Security Operations Center Market in Switzerland
Managed security services providers in Switzerland are seeing success with the security operations center (SOC) model.
Provider Solutions
Your partner for strategic growth and market awareness.
ISG can help you differentiate, gain awareness in the market and grow. Everything we do for your growth strategy is based on ISG’s unique practitioner-led approach and our expertise in outsourcing, managed services and all things digital.
Demand Shaping
Partner with ISG for ground-breaking custom research to educate the market and your buyers. Connect with new audiences as a sponsor of ISG events and participate in ISG Research to showcase your credentials.
Growth Execution
Guide your growth strategy with our data-driven and practitioner-led solutions. They help you better understand market demand, price to win, and actively engage with ISG advisors to optimize your pursuit capabilities.
Ventana Research is now part of ISG
We're excited to announce the acquisition of this leading software research firm and to provide our clients with actionable research and advisory services to support better, faster software decision making.
Featured Insights
Featured Event
Sourcing Industry Conference (Dallas)
Returning for its 18th year, the Sourcing Industry Conference brings together ISG advisors and the service provider community to tackle this uncertain future together.
Learn moreISG Research
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.
Learn More
Research
Gaining Financial Management Effectiveness in Midsize Enterprises
Doing more with less is the defining characteristic of finance and accounting departments in midsize enterprises, which ISG research defines as organizations with between 100 and 999 workers. One frustrating truth confronting executives in these organizations is that, once their company stops being a small business, it has many of the same challenges that large enterprises face but with fewer resources to deal with them. Over the past two decades, advances in information technology have had the greatest incremental impact on midsize enterprises, approaching the ability of large organizations to harness practical, affordable and reliable technology to gain productivity and improve performance, especially in the office of finance. The introduction of artificial intelligence and generative AI will close the gap further.
Research
Beyond Buzzwords: How HR Tech Can Drive DEIB Success
For many years, HR teams encountered an endless stream of buzzwords often intended to garner excitement about new technological developments or further evolution of the HR profession. Unfortunately, this often leads us down unproductive paths in the attempt to be part of the conversation. Often, executives and senior leaders will express a requirement to include the latest buzzwords in any software RFPs as a minimum for participation. HR teams find themselves in a position of compliance but struggle to be fully informed and educated on the what, why and how associated with the trendy topics.
Research
What Open Platforms Mean for Contact Centers
Software providers have identified “openness” as a key consideration for contact center buyers. Since there is no generally accepted rule about what makes a system open, it makes sense for us to examine what components contribute to that quality, and why it should be thought of as a good thing.
Research
Should I Stay or Go? Migrating to AI-Enabled Applications
Artificial intelligence-enabled business applications have advanced considerably over the past year as software providers have added a steady stream of capabilities. This includes customer facing, financial, supply chain and workforce software. ISG Research asserts that by 2027, almost all providers of business applications will use some form of generative AI to enhance capabilities and functionality to remain competitive.
Research
You Don’t Have to Put Up with a Manual Quote to Contract Process
In a previous role I was actively involved with identifying and implementing dashboards and reports tracking key sales department metrics and KPIs for enterprise-size customers as well as high-tech growth companies. These included recognizable examples such as opportunity conversion rate, average deal size and sales velocity (length of time to close, won or lost). Wind the clock forward and in my role as an industry analyst I now talk to customers and have a wider view of the market.
