What You Need to Know about the Security Operations Center Market in Switzerland
Managed security services providers in Switzerland are seeing success with the security operations center (SOC) model.
ISG can help you differentiate, gain awareness in the market and grow. Everything we do for your growth strategy is based on ISG’s unique practitioner-led approach and our expertise in outsourcing, managed services and all things digital.
Partner with ISG for ground-breaking custom research to educate the market and your buyers. Connect with new audiences as a sponsor of ISG events and participate in ISG Research to showcase your credentials.
Guide your growth strategy with our data-driven and practitioner-led solutions. They help you better understand market demand, price to win, and actively engage with ISG advisors to optimize your pursuit capabilities.
We're excited to announce the acquisition of this leading software research firm and to provide our clients with actionable research and advisory services to support better, faster software decision making.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.
Learn MoreThe FAO industry is experiencing a significant transformation, marked by an increasing emphasis on specialized capabilities to meet clients’ evolving needs. This reflects an increasing demand for comprehensive solutions that extend beyond traditional outsourcing, encompassing technology, advanced analytics, strategic consulting and industry-specific expertise. In response, FAO providers are developing diverse capabilities to enhance their service offerings. This strategic shift not only streamlines financial processes but also offers tailored solutions to address client’s specific challenges. By integrating specialized expertise and advanced tools, FAO providers are positioning themselves as essential partners in their clients’ journey toward operational excellence and strategic growth. This comprehensive approach ensures that providers can deliver value-added services, helping clients navigate complex financial landscapes and achieve their business objectives.
There is a lesson to be learned for enterprises as they strive to make use of analytics and data to out-compete their rivals. Just as all 100-meter runners are fast, all enterprises strive to be data-driven. Making decisions based on data is not enough to be successful, however. The winners are those that can process and act upon data at the speed of business. This is easier said than done, given the overwhelming historical reliance on batch data processing. As I have previously stated, the execution of business events has always occurred in real time. Batch data processing is an artificial construct driven by the limitations of traditional data processing capabilities that require enterprises to process data minutes, hours or even days after an event. Processing and acting on data at the speed of business necessitates a change of approach by enterprises to make real-time data processing a central component of their analytics and data strategy, rather than an exception.
It is unfortunate that business-focused digital communications are sold under three different headings: Contact Center as a Service (CCaaS), Unified Communication as a Service (UCaaS) and Communication Platform as a Service (CPaaS). (And that just counts the cloud options—let us acknowledge the huge, continuing, installed base on premises.) These are terrible ways to describe complex, varied and overlapping offerings.
Artificial intelligence governance is a concern for many enterprises. In our recent ISG Market Lens study on generative AI, 39% of participants cited data privacy and security among the biggest inhibitors to adopting AI. Nearly a third (32%) identified performance and quality (e.g., erroneous results), and an equal amount (32%) mentioned legal risk.
Compensation practices are currently experiencing a substantial transformation, driven by evolving workforce expectations and rapid technological innovation. This shift is fundamentally reshaping how organizations approach rewards and recognition for workers. Technologies like data analytics enable more precise and personalized compensation management strategies while also fostering greater transparency and equity in how performance is measured and rewarded. These changes reflect a broader effort to adapt compensation practices to meet the dynamic needs of today's workforce and maximize technology to optimize every aspect of rewards systems.