Latest Research articles from ISG

Growing Interest in Automation at the Board Level

By Ron Exler

Much like other initiatives involving technology, a critical challenge for enterprises that are automating processes is securing organizational support from the top ranks.

Categories: Research

HP’s Apogee Acquisition Strengthens Managed Services for Print Juggernaut

By Blair Hanley Frank

HP announced Wednesday that it entered an agreement to buy Apogee, a U.K.-based provider of enterprise print services.

Categories: Research

Doing RPA Right – With a Spoonful of External Consultants & Service Providers

By Aparna Gajanan

ISG Research conducted a survey of 549 European business leaders to assess their adoption of robotic process automation (RPA) technology and services.

Categories: Research Robotic Process Automation (RPA)

Google Is Serious About Its Enterprise Business

By Blair Hanley Frank

When I speak with enterprise IT professionals and industry watchers about Google Cloud, there’s a common thread of concern that Google will decide to walk away from the enterprise technology space.

Categories: Research

Atos Acquires Syntel

By Stanton Jones Julien Escribe

Atos had two strong needs that Syntel can fulfill: improved growth in North America, especially in banking and financial services, and a way to improve the company's margins and global delivery capability.

Categories: Research

ISG Automation Summit: Are You Bot 3.0 Ready?

By Stanton Jones

At our annual ISG Automation Summit in Manhattan, we had the opportunity to reveal the results of the new ISG Research “Bot 3.0” study, which measures the state of enterprise automation capability today

Categories: Research

Global Sourcing Playing the Shift, But Switch-Hitters Still Abound

By Steve Hall

To borrow a baseball metaphor, the outsourcing market has put on a shift.

Categories: Research

Why Broadcom’s Acquisition of CA May Not Be as Strange as It Seems

By Blair Hanley Frank

In a move that baffled tech industry observers, Broadcom announced Wednesday that it plans to acquire CA Technologies in a deal worth $18.9 billion.

Categories: Research

Is IT a Catalyst or Adversary of Your RPA Initiative?

By Aparna Gajanan

ISG Research conducted a survey of 549 European business leaders to assess their adoption of robotic process automation (RPA) technology and services.

Categories: Consulting Research Robotic Process Automation (RPA)

Forget the IoT – Digital Business Needs Ubiquitous Connectivity

By Ron Exler

Over the past half-decade, technology and service providers were busy repositioning offerings and adding capabilities they positioned for the Internet of Things (IoT).

Categories: Research

Enterprise Social Business and Collaboration for Workplace and Digital Marketing

By Mrinal Rai

A new ISG Provider Lens study assesses leading vendors and service providers offering enterprise collaboration and social media management services in the U.S. market.

Categories: Research

Why Should Enterprises Use Social Media Management Solutions for Digital Marketing?

By Rahul Basu

It has become increasingly important for enterprises, irrespective of size, to have a strong social media presence across various platforms – and a modern social media monitoring solution to help manage the effort.

Categories: Research

Performance-based Contracting: The Next Step in Sourcing

By Lauren Herbert Jaimee Colenso

It has long been standard practice to include performance-based metrics in sourcing contracts.

Categories: ISG Performex™ Research

Docker pushes further into the enterprise with new features

By Blair Hanley Frank

This week Docker unveiled a series of new capabilities for its tools that are aimed at attracting enterprise interest as the company continues to evolve.

Categories: Research

Where Are We? Eliminating Confusion on the Automation Journey

By Ron Exler Blair Hanley Frank

ISG research and on-the-ground experience shows that most enterprises implementing robotic process automation (RPA) don’t know where they are in their journey today

Categories: Research

TechM’s Next-Gen Connected World Strategy: TechMNxt

By Namratha Dharshan Manali De Bhaumik Shashank Rajmane

ISG was part of Tech Mahindra’s TechMNxt event held on April 11-12 in Hyderabad, India.

Categories: Research

What could derail Microsoft’s integration of GitHub

By Blair Hanley Frank

Microsoft’s intended acquisition of GitHub may change the shape of developer workflows for years to come.

Categories: Research

Building the Right Enterprise Infrastructure for Machine Learning

By Blair Hanley Frank

Artificial intelligence research organization OpenAI recently released a report that shows the amount of compute power needed for training runs in the largest machine learning systems has increased by 300,000 times since 2012.

Categories: Research

Microsoft, Google and ServiceNow launch automation services that accelerate digital transformation

By Blair Hanley Frank Alex Bakker

Last week, a group of major technology vendors showed off new examples of how enterprises can use automation as part of their digital transformation.

Categories: Research

Microsoft’s ‘Intelligent Edge’ Strategy Tackles Workloads that Won’t Move to the Cloud

By Blair Hanley Frank

Microsoft’s Build developer conference kicked off Monday, and the tech titan spent its time addressing one of the key problems with cloud transformation.

Categories: Research