As businesses continue to navigate global uncertainty and new ways of working, one thing is certain. Flexible working is here to stay. It has become clear in the aftermath of the COVID-19 pandemic that many employees want to continue working remotely for at least part of the week. Others will prefer to return to the workplace. Undoubtedly, a one-size-fits all approach to work is no longer viable. Companies must adapt to new and varied employee expectations. Many organizations are adopting a hybrid workplace model that offers more choice and flexibility to their workforce. What are the keys to making the hybrid workplace a success? And what are the benefits for employees and employers?
Our guest on this episode of the ISG Imagine Your Future podcast believes that companies must prioritize providing an exceptional user experience for their employees. Listen in as Leon Gilbert, Senior Vice President Digital Workplace Services at Unisys, talks to ISG hosts Steve Hall and Karen Collyer about his experience of the digital workplace and what he expects from the future of work. Gilbert explains why he believes organizations that embrace the hybrid workplace will have the most success in the future.
Meet the hosts
Steve Hall
Steve is President, ISG EMEA, providing strategic insight and advice to help ISG clients in the region solve their most critical business challenges and adopt and optimize the technology and operating models they need to compete successfully.
Steve was named Chief AI Officer in 2024. He leads the firm’s work to help clients create an AI strategy, establish a business case for investment and select the right business partners. His industry-leading expertise in navigating the complexities of adopting technology at scale is helping clients drive value into every aspect of their operations.
Steve joined ISG in 2005 and has led ISG Digital Advisory Services, Emerging Technology Services, Global Product Engineering and Application Development & Maintenance. He is trained as a software engineer and holds a bachelor’s degree in computer science from Regis University.
Karen Collyer
Karen Collyer is a director in ISG’s Digital Practice and works with our clients to optimize their IT operations and transform their organizations to align to business outcomes. She specializes in technology enablement/operational excellence programs that range from app and ERP development to website redesign to UX alignment. The firm also looks to Karen to work with our clients to manage large, multi-deliverable initiatives as well as the day-to-day relationships with a number of our high-profile clients.
LinkedIn Profile
