Disruptions are shaping and shaking up the CPG and Retail industries. Global supply chain challenges, rising inflation and competition for talent (caused in part by the Great Resignation) are the most well-known factors – but not the only ones. Still, no matter what, customers must remain the number one priority for these organizations.
How can CPG and Retail companies thrive despite these pressures – and retain loyal customers – in a highly disrupted and competitive market? Which technologies are transforming the industry?
To discuss this ongoing disruption, our ISG Imagine Your Future podcast hosts, Steve Hall and Karen Collyer, are joined by Sunder Pillai, ISG Director and Retail, CPG and Enterprise Practice Leader. Listen in to learn how to create a memorable and flawless customer experience – and why this is now more important than ever. Plus, find out how CPG companies are tackling spiraling costs and the environmental, social and governance (ESG) issues impacting their supply chain decisions.
For more information and insights from ISG’s CPG practice click here