Public University Does its Homework for Improved Information and Services
Texas State University-San Marcos carefully studies the costs and benefits of new enterprise software and decides to replace its campus-wide financial ...
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Flagship University Transitions its Enterprise Systems to Cloud
The enterprise systems of the University of Texas at Austin were originally developed prior to the turn of the millennium and became the standard for all of ...
Refreshing a Long-term Services Relationship
ISG helped an Australian utility company modernize its managed services agreement to increase automation and facilitate a shift to DevOps.
Redesigning Technology To Enable The Business – Financial Services Firm
A financial services firm in the U.K. benefited from ISG’s expertise in transforming its infrastructure and applications environment via a major sourcing ...
Analyzing Service Delivery and Charting Sourcing Strategy
Read this client story for an analysis of an IT service provider’s pricing, productivity and quality clarified choices for a global manufacturer.
Digital Strategy Helps Publisher Keep Up with the Times
ISG helped a global publishing company design a plan to diversify revenues.
Establishing an RPA Center of Excellence in Financial Services
Leading credit card processor changes its business processes by launching robotic process automation (RPA) and building an automation center of excellence ...
Sourcing Strategy Continues a Winning Trajectory
A revamped IT sourcing strategy reduces costs and risk, boosting service agility and quality.
Re-imagining ADM To Drive Value – Large Financial Services Firm
The collaborative ISG FutureSource process and a target operating model helped a large financial services firm prepare for a future.
Coping with the Pandemic through Effective Data and Governance
Due to consolidation and availability of data across their contracted landscape, this client was able to act swiftly in the midst of demanding times.
Free Up Labor for Skilled Work and Savings
A financial services company needed to automate its labor-intensive processes in agent and customer support services and order-to-cash processes. It aimed to ...
RPA Reduces Fraud & Disputes Costs
A global financial services organization incurred significant overhead costs processing, monitoring and tracking fraud and disputes for its payment services ...