A revamped IT sourcing strategy reduces costs and risk, boosting service agility and quality.
![Button-CS-Opportunity Opportunity](/images/default-source/default-album/button-cs-opportunity.png)
Opportunity
A building society, a financial institution owned by its members as a mutual organization, had undergone a series of successful transformations that increased its profits and customer base. The client asked ISG to rework the society’s IT sourcing strategy to keep the momentum going.
![Button-CS-Imagining Imagining IT Differently](/images/default-source/default-album/button-cs-imagining.png?sfvrsn=4299e431_0)
Imagining IT Differently
ISG drew up a three-step approach. By collating the client’s various software development framework services into market-aligned bundles, we determined the optimal go-to-market approach for each bundle. Then we helped the client implement a sourcing strategy through a series of competitive processes that leveraged the expertise of leading service providers.
![Button-CS-Future Button-CS-Future](/images/default-source/default-album/button-cs-future33d58f95f6446a14bdc7ff0000f6f5b0.png?sfvrsn=88f8e531_0)
Future Made Possible
- The client realized savings of £200 million in GBP over five years.
- The new delivery model reduced reliance on high-cost contractors, diverted more work to strategic external partners and realized significant IT service synergies through improved interfaces in the software lifecycle.
- The commercial models were designed to drive desired behaviors and select best-of-breed service providers.
- Service transitions were based on payment milestones and incorporated robust acceptance criteria and penalties for service providers associated with delays or failures.