Free Up Labor for Skilled Work and Savings
A financial services company needed to automate its labor-intensive processes in agent and customer support services and order-to-cash processes. It aimed to ...
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RPA Reduces Fraud & Disputes Costs
A global financial services organization incurred significant overhead costs processing, monitoring and tracking fraud and disputes for its payment services ...
From Failed Start to Self-Sufficiency
This company needed to streamline its processes, reduce errors and increase its overall productivity. It turned to ISG to go from a failed start to being fully ...
Sourcing Value Starts with the Right External Guidance
Outside experience pays off for a consumer goods company as they outsource for the first time.
A New IT Structure Roadmap
A durable goods manufacturer follows ISG’s blueprint for a restructured IT service portfolio.
State of Georgia Assesses IT Operations for Better Fit with Providers
A state government aimed to do more with less; ISG helped make that happen.
Financial Tech Company Re-sources its Global Network Providers
ISG helps a financial technology company cut over 30% in savings through consolidating and competitively sourcing its network services.
Analyze Application Costs to Optimize your Transformation
ISG helps a capital goods company create lasting cost optimization and a reliable base case for the transformation program.
IT Benchmarking Sorts Price for Logistics Firm
Comparing the IT operations and services it had with what was available in the market led to cost savings and better efficiency for a global transport and ...
Training for New Finance & Operations Technology at a U.S. Manufacturer
A U.S.-based manufacturer with offices in more than 20 countries receives cutting-edge training for its employees on new enterprise-level software and the ...
Optimizing Global Effectiveness and Efficiency
ISG worked with a global retailer to identify opportunities to improve costs and productivity within its global infrastructure and applications.
Maturity in Governance Optimizes Sourcing Value
ISG helps a drugstore chain put governance in place to manage a new multi-sourced environment.