Latest Research articles from ISG

Where Are We? Eliminating Confusion on the Automation Journey

By Ron Exler Blair Hanley Frank

ISG research and on-the-ground experience shows that most enterprises implementing robotic process automation (RPA) don’t know where they are in their journey today

Categories: Research

TechM’s Next-Gen Connected World Strategy: TechMNxt

By Namratha Dharshan Manali De Bhaumik Shashank Rajmane

ISG was part of Tech Mahindra’s TechMNxt event held on April 11-12 in Hyderabad, India.

Categories: Research

What could derail Microsoft’s integration of GitHub

By Blair Hanley Frank

Microsoft’s intended acquisition of GitHub may change the shape of developer workflows for years to come.

Categories: Research

Building the Right Enterprise Infrastructure for Machine Learning

By Blair Hanley Frank

Artificial intelligence research organization OpenAI recently released a report that shows the amount of compute power needed for training runs in the largest machine learning systems has increased by 300,000 times since 2012.

Categories: Research

Microsoft, Google and ServiceNow launch automation services that accelerate digital transformation

By Blair Hanley Frank Alex Bakker

Last week, a group of major technology vendors showed off new examples of how enterprises can use automation as part of their digital transformation.

Categories: Research

Microsoft’s ‘Intelligent Edge’ Strategy Tackles Workloads that Won’t Move to the Cloud

By Blair Hanley Frank

Microsoft’s Build developer conference kicked off Monday, and the tech titan spent its time addressing one of the key problems with cloud transformation.

Categories: Research

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Digital Case Studies

Shaping the Digital Future of Business: 12 Stories of Successful Enterprise-Provider Partnerships, a new book that profiles 12 organizations that represent the best examples of achieving digital transformation.

Categories: Research

From Applications to Data Centers, Digital is Driving the Global Sourcing Market

By Steve Hall

The data center is going digital. Not in the binary-code sense, but from the standpoint of being based in the cloud.

Categories: Research

Digital Transformation Must Empower CFOs

By Namratha Dharshan

Technologies such as automation, analytics and cloud platforms have fundamentally changed how finance and accounting (F&A) services are delivered today.

Categories: Research

Seven Key Trends in Application Testing

We’re seeing more and more organizations resorting to more-evolved forms of testing services to improve their software delivery speed and quality.

Categories: Research

Spectre, Meltdown, and Security Uncertainty

Patches and Uncertainty are the two key takeaways in the wake of the Meltdown and Spectre security flaws.

Categories: Research

Key Differentiators in Large Enterprise Managed Digital Workplace Services

By Mrinal Rai

ISG’s work with large enterprise clients and service providers suggests that workplace managed services are undergoing a paradigm shift, from being device-centric to user experience-centric.

Categories: Research

Mid-market Enterprises - Distinct Requirements for Managed Digital Workplace Services

By Mrinal Rai

Managed workplace services requirements for mid-market companies are quite different from those for large enterprises.

Categories: Research

As Digital Business Accelerates, Need for Graceful Integration Layer Never Greater

By Stanton Jones

It’s one of the hardest jobs a CIO has to do: keep legacy technology up and running while embracing a torrent of new applications and services.

Categories: Research

Cryptocurrencies – From Fiat to Fundamentals

By Alex Bakker

We’ve seen more and more discussion about crypto-currencies – i.e., blockchain-based digital assets - among enterprise clients, IT providers, and pundits.

Categories: Research

Amazon in Healthcare – What’s the Disruptive Model?

Historically, Amazon has by far had the most success when it places itself in a position to profit from as many business transactions as efficiently as possible.

Categories: Research

The Amazon Healthcare Alliance Will Disrupt – But When and How?

By Bob Krohn Peter Magagna

Amazon, Berkshire Hathaway, and JPMorgan fired a very loud shot heard ‘round the markets this week when they announced an alliance aimed at helping to reduce their own healthcare costs.

Categories: Research

Online Maps Reveal Secrets - Should Enterprises Worry?

By Ron Exler

News reports this week revealed some unintended consequences of personal but publicly available mapping data.

Categories: Research

Callidus As SAP’s Digital Engagement Front End – and Data Mine

SAP America has announced that it is acquiring Callidus Software, providers of the CallidusCloud software platform for human resource, sales, “lead-to-money” (quote-to-cash), marketing, and customer experience solutions.

Categories: Research