ISG Provider Lens® Archetype Study
These strategic reports support improved awareness, knowledge, and decision-making regarding IT and business service providers’ capabilities and positioning.
The ISG Provider Lens Archetype studies provide a means to align sets of ISG-identified client requirements with known provider capabilities. which offers a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Each report identifies 4-6 archetypes that represent buyer characteristics and buying requirements for IT or BPO service lines.
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Reports are globally focused
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“Archetypes” represent ISG Advisor perception of client buying patterns
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Archetype reports are not prescriptive, nor rank-based
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Reports help align buy-side needs with provider-side capabilities to reduce costs for both side