One of the main hurdles enterprises are currently facing as they continue their pursuit of digital transformation is the global shortage of tech talent. In this episode of the ISG Bots and Beyond podcast, host Wayne Butterfield and his guest Rajesh Nair, Co-Founder & CEO of Automatorr.com, discuss the automation talent gap and why Automatorr.com was founded in this context.
About the hostWayne is an automation pioneer, initially starting out as an early adopter of RPA in 2010, creating one of the first Enterprise scale RPA operations. His early setbacks at Telefonica UK, led to many of the best practices now instilled across RPA centres of excellence around the globe. Customer centric at heart, Wayne also specialises in Customer Service Transformation, and has been helping brands in becoming more Digitally focused for their customers. Wayne is an expert in Online Chat, Social Media and Online Communities, meaning he is perfectly placed to help take advantage of Chat Bots & Virtual Assistants. More recently Wayne has concentrate on Cognitive & AI automation, where he leads the European AI Automation practice, helping brands take advantage of this new wave of automation capability.