Intelligent Automation

Accelerate and transform the way you work with robotic process and cognitive automation technologies.

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How to Implement an Automate-First Approach

Whether you run your own in-house IT shop or have been sourcing with managed service providers for decades, everyone is trying to figure out the best way to manage costs, increase agility and provide outstanding customer service in this digital age.

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Move to the Next Level of your Automation Journey

Wherever you are, we push you further. Our robust automation methodologies weave in change management capabilities and digital enablement to empower your success. We help you on all steps of your intelligent automation journey with our 5 D’s.

Using automated process discovery tools, such as process and task mining, as well as our seasoned process analysts, we’ll have you a business case ready in just a few weeks, for your RPA opportunities, and more as we assess for all manner of intelligent automation capabilities.

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ISG works with you to develop your technical and operating strategy – and to launch your automation center of excellence. We ensure you’re ready to scale, by validating any software, provisioning infrastructure and continuing to educate and train your organization.

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ISG has a variety of services to assist you on your Bot-building journey. We can either build for you, or teach you how to build your own, or even a bit of both, as well as operate and maintain all bots for you via our Bot support. Whatever your needs, we have you covered.

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Beyond coding, creating and extracting the value from your Bots requires a whole different skill set. ISG helps you repurpose staff to higher value roles and plan your automations to digitally transform the business. ISG knows the pitfalls to avoid, ensuring you scale successfully.

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Our digital enablement platform brings together training and upskilling of your developers, plus code quality checking, to ensure bot build standards are maintained. Leverage our ability to help you migrate your processes from one RPA software to another.

Check out our Citizen Enablement Platform
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An average client saves +4,000 hours per year using the ISG Citizen Enablement Platform

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Transform the Way You Work

ISG Automation can guide you through the hurdles of adoption, ensuring the optimal future state with best-fit technologies. ISG Automation tailors programs to specific your business needs and helps you build governance that works inside the culture of your enterprise.

ISG Citizen Enablement Platform


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Matchmaking Your Business Goals with our Automation Solutions

We think about automation from a business outcome perspective. What are your business goals? How can combining automation technologies from each of these categories help you accelerate achievement of these goals? We can help.

We are the go-to, independent intelligent automation strategy and implementation partner globally. Big enough to deliver, small enough to provide a tailor-made and personal experience.

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We are a top-tiered partner of the major hyper automation software vendors, enabling board-level conversations with our 800+ clients
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RPA Supervisor logo - RPA Supervisor is the leading RPA operations management and orchestration solution on the market.
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Rainbird logo - ISG Partnered with Rainbird to help enterprises automate
Featured Event

Taming Your Process Complexity and Mystery with Process Intelligence & Automation

Discover the WHAT, WHEN and HOW of Process Intelligence with Automation.

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Meet our team


Reach Out to the ISG Automation Team

Wayne Butterfield, ISG Automation Partner

ISG's Wayne Butterfield will be in touch.