Automating IT – From Assess to Automate to X

Take your “eyes off the glass”. Let your digital workers take that work so you can think BIG.

IT is the epicenter of digital transformation and innovation, yet resource constraints from routine and repetitive tasks, coupled with the challenge of enhancing service delivery and speed to market while maintaining cost and risk efficiency, have hindered the team's potential. Implementing automation solutions for IT operations can drastically reduce the time and effort spent on mundane activities, freeing up valuable resources to focus on high-impact projects.

Our Assess to Automate solution thoroughly analyzes your IT landscape, spanning Cloud, Infrastructure, Service Desk, and Security, to swifly identify automation opportunities. This approach allows you to standardize and simplify processes, eliminating unnecessary steps and streamlining workflows. The result is a significant reduction in the labor footprint, preparing your organization for outsourcing workloads, whether in a Managed Service or Captive arrangement.

Our end-to-end solution follows four key steps 
  • IT Operations Landscape Scan
  • Targeted Automation Review
  • Automation Solution Design
  • Automation Build & Selective Sourcing
Automation Key Steps

 

ISG Automation in Numbers

Referenceable
Client Base

95%

Automations
Built

3500+

Automation
Clients

320+

Team
Members

225+

Automation
Experience

10+ Years

Reduce your reliance on human labor, improve your delivery quality and increase your end user satisfaction

ISG Automation provides the people, process, and technology to make all of this a reality. We have tremendous insight into IT Operations and intelligent automation, and we partner with industry-leading software providers to ensure you have a solution that solves for today, builds for the future, and is supportable long term.

Our solutions integrate with your current IT environment to monitor your configuration items (CIs), support your employees via automated IT service desk services, and manage incidents, problems, changes and other IT service management (ITSM) functions.

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