Enterprises of the Future and the CFO’s Potential Leadership Role
This ISG white paper explores how the CFO can be a “champion of change” and use the finance organization as the model for transformation for the remainder of the enterprise.
Finance & Accounting (F&A)
Procurement
Human Resources (HR)
Customer Experience (CX)
Facilities Management
Insurance Operations
How do you establish and execute a purpose-built transformation agenda? Start by identifying large areas of opportunity.
ISG combines design thinking, visioning and the “art of the possible” to identify innovative future states.
Our proven ISG FutureSource™ methodology is collaborative and data-driven to help you make business process sourcing decisions that deliver more innovative solutions to achieve your business needs. You get a faster result and a strong, sustainable partnership to help you get ahead.
Centralize, standardize and harmonize back-office functions into a Global Business Services (GBS) model to save costs, increase service quality, leverage scale and respond quickly to business demand.
Consolidate, standardize or source procurement activities to consolidate and leverage company-wide spend with a limited number of suppliers. Leverage ISG's expertise to optimize your supply base, generate savings and leverage advanced analytics for spend visibility, consumption patterns and supply market insights.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.
Learn MoreLearn the buying profile archetype for digital business solutions, plus key market trends, including:
Compare providers and solutions on the digital topics that matter to your business:
The BPO market was driven by strength in finance and accounting (F&A), industry-specific services and engineering and R&D services. Despite disruptions due to the COVID-19 pandemic, majority of the F&A services reported an average 8-10 percent annual growth in their F&A top-line during FY2020-21, and expect a minimum of growth of 15 percent in FY2022. Read our report for more trends, and to compare providers and solutions.
With evolving buyers’ needs, finance and accounting outsourcing (FAO) services are maturing. With rising buyer expectations, engagements are evolving from a transactional type to a strategic function. Check out ISG's unique archetype report to understand market trends and buyer archetypes.
Enterprises have begun reimagining the customer, employee and supplier journeys. They are choosing continuous design thinking, agile, lean and DevOps methodologies over the traditional waterfall approach. Read more to inform your sourcing decisions.
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