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Latest articles from ISG
The large multinational French service provider and consulting company Capgemini offers a comprehensive set of digital workplace services.
A key enabler for enterprise agility is product-oriented teams that have end-to-end responsibility.
Barry Matthews returns in 2020 to inform, inspire and entertain listeners with the first in his “Digital Leaders” series for the ISG Smartalks™ podcast.
Sitel Group’s contact center analytics solution called Sitel Insights provides real-time analytics and insights to help agents deliver improved customer experiences and drive better business outcomes.
Much has been written about the business benefits of being an agile organization. Becoming agile encompasses much more than just technology.
Perspective matters. I reminded myself of that last quarter when I saw some spectacular performances in the global sourcing market that I knew would be hard to beat.
The Automation Anywhere Enterprise (AAE) platform is a critical tool many organizations use to support their automation programs and overall effectiveness.
ISG uses organizational change management (OCM) and an ISG Relationship360™ (R360) cycle to help an incumbent IT provider better understand and address the challenges it faces as it approaches contract renewal with a dissatisfied client.
ISG helps a university health system establish an organizational change management (OCM) program and design the governance structure for a system-wide enterprise resource planning (ERP) and human-resources (HR) software implementation.
Der Übergang zur Plattformökonomie und die Vereinheitlichung der Produktportfolios zählen zu den Top-Prioritäten der Versicherungswirtschaft.
Die Versicherungswirtschaft steht vor einer massiven Herausforderung: Um die Komplexität der Vergangenheit und die damit einhergehende kosten-intensive Legacy-IT loszuwerden, muss sie ihr Produktportfolio vereinheit-lichen.
As mobile devices have proliferated across the corporate landscape, organizations are having to rethink the way they manage the mobility services environment across their corporate enterprise.
This article explores some of the key technical and implementation considerations when selecting a HCM solution.
I toured DXC’s Digital Transformation Center (DTC) in New Orleans to take a look at DXC’s next generation of innovation and development.
For most IT organizations, portfolio management is the process of vetting and prioritizing the myriad programs and projects that make up the organization’s wish list of work to be done.
The Momentum® 2019 Market Trends & Insights Geography Report provides an in-depth, country-by-country look at the leading markets for outsourcing service sales and locations for service delivery.
Though the distributed computing model dominates nearly all of today’s enterprise IT environments, it’s hard to find an organization that doesn’t rely at least in some way on mainframe systems that were put in place many years ago.