ISG Imagine Your Future® Podcast – Episode 16: Digital Automation Enablement – the Key to RPA Success


By now, most people are familiar with the benefits that can come with a well-executed robotic process automation (RPA) implementation: increased accuracy, improved productivity and hours given back to the business. But taking automation to the next level and scaling it across the business can be challenging. Many companies hit “the RPA wall.” Businesses are finding they need specialized help facilitating adoption, building resilience into their automations and arming employees with the right tools to make the most of their RPA investment.

A digital automation enablement platform helps them avoid the wall altogether because it facilitates RPA adoption across the enterprise and helps to accelerate the automation journey.

In this month’s episode Chip Wagner, CEO of ISG Automation, and John Mone, CEO and Founder of digital automation enablement platform Neuralify, talk to host Barry Matthews about the need to focus on the “how” as well as the “what” of automation to ensure success. That is, educating, enabling and mobilizing citizen developers, reinforcing best practices and standardizing and simplifying the code review process to facilitate rapid RPA adoption and scaling. Listen in as they discuss Neuralify’s unique and market-leading approach to automation enablement.

About the author

Chip Wagner serves as Chief Executive Officer of ISG Automation, the fast-growing robotic process automation (RPA) division of ISG. ISG Automation helps clients navigate the myriad challenges, risks and opportunities of automation – from selecting the right automation software partner to building a bot workforce to leveraging the technology to transform and improve business outcomes. Chip joined ISG in 2016 through the acquisition of Alsbridge, where he was CEO. Most recently, he was president of ISG Americas Industries. Chip has more than 30 years of technology experience and is a recognized industry expert in the nascent field of RPA and a regular speaker on the impact of innovative and disruptive technologies.  In addition, Chip has deep knowledge in business transformation, contract negotiations and telecommunications and has been directly involved in more than $15 billion in sourcing transactions.

John Mone’s career spans twenty-five years of entrepreneurial experience as a consultant, coach, executive and thought leader within small to large-sized enterprises. He co-founded Neuralify, an intelligent automation services and solutions company that brings deep expertise and a novel enablement platform to help organizations scale and accelerate the return on their RPA investment. Previously, John led a turnaround as interim COO at a private equity-owned, global enterprise software provider in Europe, served as CIO/CTO for a $3B public technology solutions company, and served as executive coach-in-residence for Wharton's top-rated program in entrepreneurial value creation. John received a BS from Rutgers University and an MBA in Strategic Management from The Wharton School.