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Dissecting Disruptors in the CPG and Retail Space

How can CPG and Retail companies thrive despite market pressures – and retain loyal customers – in a highly disrupted and competitive market? Listen in to find out from ISG's Sunder Pillai.

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Rise of the Digital Consumer: Are you Ready?

Are you looking at digital solutions such as direct-to-consumer ecommerce, internet of things, connected smart homes, demand-driven supply chains, or innovation via customer collaboration?

ISG has performed hundreds of engagements for consumer goods companies across the globe. From your procurement to your network, software, next-gen sourcing and benchmarking needs, ISG brings deep industry, market and advisory insights and solutions to help you achieve your strategic goals.

Your Employees Need Flexibility

Optimize employee experience and technology adoption and ROI. ISG can help you provide the security, strategy, flexibility and tools for your employees to adapt to new ways of working, collaborate and increase productivity. 

Your Customers Demand Digital

Reimagine your online retail channel with us. We’ll help you leverage data and intelligent automation in your supply chain, forecasting and back office, and adopt digital solutions to optimize your processes and reach your consumers directly. 

Resetting IT Priorities

Recessions have a way of exposing underlying weakness and accelerating organizational changes. In an industry already reeling from disruption, how can you proactively prepare for what’s coming next?

Join ISG’s Sunder Pillai as he outlines how resetting your IT priorities is your first step at Aspire's The Moving Cheese event.

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Client Stories

Infrastructure Optimization Strategy, Design and Execution Support

Jul 6, 2021, 13:10 PM
To ensure alignment with its overall corporate goals and IT strategy, this global consumer packaged goods company was looking for assistance and ISG’s best practices view on its four key infrastructure areas: IT hosting services, digital workplace, network and operations.
Title : Infrastructure Optimization Strategy, Design and Execution Support
Alternate title :

This global consumer packaged goods company's IT infrastructure team was reviewing its strategy and plans to ensure that it aligned and supported a recently defined corporate strategy to drive growth and profitability to its brand.  

To ensure alignment with the overall corporate goals and IT strategy, the company was looking for assistance and ISG’s best practices perspective for the following four key infrastructure areas:

  • IT hosting services (on-premise, hybrid and cloud)
  • Digital workplace
  • Network
  • Operations

The infrastructure strategy approach addressed the following for each area:

  • Review current strategy documentation
  • Review and incorporate current overall IT strategy direction and vision
  • Identify and incorporate current and emerging IT and industry trends into proposed strategy
  • Perform high-level current capability assessment and define the improvement roadmap
  • Challenge the strategy, approaches and timelines documented in the prior strategy, identifying areas to improve capabilities delivered to the business, increase the speed of transformation, or deliver higher quality and/or lower costs

As a result of the infrastructure strategy, the company's infrastructure vision and its alignment to the IT strategy and corporate strategy provides:

  • A vision for each area – where the company was going and why 
  • Key guiding principles for how the company would reach the vision
  • A capability-level assessment and target goals for capability enhancements
  • A long-term roadmap that included key milestones and deliverables along with an associated short-term detail plan
  • High-level estimates of investments required for new initiatives
Categories :
  • Cloud
  • Consumer Packaged Goods
  • Smart Industry
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