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Dissecting Disruptors in the CPG and Retail Space

How can CPG and Retail companies thrive despite market pressures – and retain loyal customers – in a highly disrupted and competitive market? Listen in to find out from ISG's Sunder Pillai.

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Rise of the Digital Consumer: Are you Ready?

Are you looking at digital solutions such as direct-to-consumer ecommerce, internet of things, connected smart homes, demand-driven supply chains, or innovation via customer collaboration?

ISG has performed hundreds of engagements for consumer goods companies across the globe. From your procurement to your network, software, next-gen sourcing and benchmarking needs, ISG brings deep industry, market and advisory insights and solutions to help you achieve your strategic goals.

Your Employees Need Flexibility

Optimize employee experience and technology adoption and ROI. ISG can help you provide the security, strategy, flexibility and tools for your employees to adapt to new ways of working, collaborate and increase productivity. 

Your Customers Demand Digital

Reimagine your online retail channel with us. We’ll help you leverage data and intelligent automation in your supply chain, forecasting and back office, and adopt digital solutions to optimize your processes and reach your consumers directly. 

Client Stories

Sourcing a Partner to Enable Global Cloud-First Strategy

Jul 18, 2021, 22:46
A global beverage company wanted to standardize its IT infrastructure. ISG supported it with a market review, the design of a cloud-first strategy and the build of a “right” contract with its chosen partner to support next-gen infrastructure.
Title : Sourcing a Partner to Enable Global Cloud-First Strategy
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A beverage company with multiple subsidiaries sought to standardize IT Infrastructure strategies and take advantage of economies of scale to drive the business case for moving to new operating model. It wanted to conduct a design of a cloud strategy template which could be globally applied to ensure optimal total cost of ownership (TCO) without any negative impact on its service levels. It engaged ISG to review its sourcing progress to date with a refreshed understanding of the cloud approach suggested by its IT provider and to refine it. Using the renewed strategy, it asked ISG to help it and the provider to do an application assessment to build the business case for the move to cloud. It also looked to ISG to create a contract with the provider, incorporating right pricing models, effective service-level and efficient governance mechanisms. 
ISG conducted a current-state comparison of the company’s sourcing footprint and potential vendor leverage against market trends. Our approach included a best-fit value model for “right-sized” service delivery. We changed the approach of cloud adoption from “critical app in private” to “public cloud first,” following its preferred strategy. We also facilitated large, provider-driven planning exercises in various geographies, including Americas, Europe and the Asia Pacific. The outcome of this exercise was to ensure a detailed business case and plan for actual migration to public or private cloud with minimal surprises. ISG applied its experience with SaaS and IaaS based solutioning and cloud sourcing best practices to determine the deployment models for future scenarios. 
  • The company validated the provider’s approach for the cloud strategy. 
  • It received an assessment describing how it could leverage cloud technologies safely to solve for variable cost, agility and flexibility to meet business demands.
  • It moved under one roof through the initiative, including the required governance structures and end-to-end processes.
  • The company also built future options based on ISG expertise surrounding the cloud market and evaluated “right fit” based on the pros and cons provided by ISG to support final decision-making. 
  • It achieved an effective and efficient contract with its chosen provider.

 
Categories :
  • Consumer Packaged Goods
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Sunder Pillai

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Partner