ISG Digital Dish Episode 20: Company Culture: Why It Matters Now More Than Ever

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In this episode of the ISG Digital Dish, Jeanne Cuff and Lois Coatney interview their new co-host Missy Lawrence-Johnston. Missy is a Culture & Change Leadership expert with a passion for organizational effectiveness and human capital optimization. She shares her insights on why she believes companies should be examining their organizational cultures, values, empathy and diversity, post pandemic and in the context of the Great Resignation.   

 


 

About the hosts

Lois Coatney

As Partner and President, Americas Markets, Lois is responsible for driving sales growth in the Americas, working across Industries and Markets. In addition, Lois is the IEB executive responsible for global sales management, reporting on new client acquisition, client retention, sales pipeline and other areas that provides one global view of our sales activity. Lois has worked in the technology industry for over 30 years as a Delivery Executive, Product Owner, Business Unit Executive and Sales Executive, and has served clients across the globe, including India, Australia, Europe, and North America.  

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Jeanne Cuff

Jeanne Cuff is an Associate Director in the Governance Services-Managed Services organization who brings a broad set of experiences to support ISG clients. Jeanne has over 20 years of senior leadership and consulting roles in operations, human resources, network and SaaS.

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Missy Lawrence

Missy Lawrence is a Culture & Change-Leadership expert with a passion for organizational effectiveness and human capital optimization. A recognized speaker and executive coach leading our Americas Operating Models Capability, Missy’s distinct competency is in corporate culture, Executive Coaching, Product Models & Mindset, and cultural change-leadership programs. Her zeal for agile and product team dynamics, C-suite coaching, and empowering psychologically safe environments have landed her on Business First’s Top 40 under 40 Professionals for her Digital Culture and Human Behavior Dynamics Playbooks. Her 20 years of experience are grounded in Brain-based Leadership, Operating Models, IT HRBP,  Neuroscience, HCM, HR Mergers and Acquisitions, Organizational Effectiveness & OD, Culture Change, CMMI, enterprise agility, DevOps, and Productizing/Product Oriented Delivery in a variety of industries.

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