Q3: Over the next three years, the GREATEST challenge to automation will be:


ISG Commentary

The swarm felt strongly that organizational resistance to change will be the greatest challenge to automation over the next three years.

  • The swarm expressed little doubt in this forecast.  From the outset, the swarm was strongly aligned with organizational resistance to change as the greatest challenge facing enterprise automation initiatives.
  • Strong alignment of the swarm is reflected in the high Brainpower score (85 percent).
  • A few participants felt strongly that inability to prove ROI and difficulty in finding the right talent would be bigger challenges.

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