ISG Commentary
Over the next three years, automation ROI will be mostly be calculated using improved productivity / speed metrics.
- The swarm quickly converged on three options: Near-term cost reduction, improved productivity/ speed, and improved competitiveness.
- Although improved productivity/speed was the swarm’s ultimate choice, the other two choices were supported throughout, implying both will continue to be viable options over the next three years.
- The swarm showed very little support for long-term cost avoidance.
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