Leadership and Culture Solutions
Happy employees are productive employees, but it’s not an easy task to keep culture and employee engagement alive. That's where ISG comes in.
How to Elevate Leadership & Culture in Your Organization
Businesses across the globe are recognizing the incredible impact and importance of employee engagement and creating a positive culture. It is now firmly on Board agendas. Bottom line, happy employees are productive employees. But it’s not an easy task to keep culture and engagement alive. That’s where ISG comes in.It takes more than an employee engagement survey to improve culture, and it takes structure to derive value from mentoring and leadership development initiatives. ISG enhances organizational culture and improves employee engagement by helping your leaders understand what truly makes your organization tick. We use proven methodologies to operationalize engagement by empowering leaders at all levels to drive direct impact with their teams.
Leadership Development
Culture Alignment
Featured Insights
Client Stories
Meet Our Team
Mark Deans
Director
Mark Deans
Mark Deans is a seasoned executive with deep expertise in enterprise systems and business operations. Known for his strategic leadership and ability to drive transformative outcomes. Mark has been successful across complex business environments. As a member of ISG’s Enterprise Change team, Mark plays a critical role in aligning operational execution with enterprise strategy.
Mark’s leadership style is marked by clarity, collaboration, and a strong focus on results. He excels in cross-functional environments, fostering innovation and building high-performing teams that deliver measurable impact. His ability to translate vision into action—combined with a people-first approach—makes him a trusted leader in both strategic transformation and day-to-day operations.
Whether enabling digital initiatives, mentoring emerging leaders, or navigating change, Mark remains committed to excellence, continuous improvement, and delivering value across the organization.
Beth Thomas
Partner
Beth Thomas
Beth has more than 25 years of experience specializing in Transformational Business Change & Readiness, Leadership, Learning & Development, Culture Shaping and Employee Engagement. Her book, POWERED BY HAPPY, and the accompanying workshop, has guided her efforts and services in helping organizations shape productive cultures and employee engagement.
Beth previously served as Senior Vice President at JP Morgan Chase where she led the retail organization’s Learning & Change Management department across the country in support of their branch network. In addition, Beth served as the Head of Knowledge & Service Management for all Limited Brands, where she led Organizational Change, Learning & Service Management activities.
Beth is a globally recognized thought leader whose work has been recognized all over the world and she’s served as a trusted advisor to many Fortune 500 companies. Additionally, Beth’s professional work has been recognized with national awards and in several globally circulated magazines, newsletters and blogs. She is a contributing author on four books: On Demand Learning (Darin Harley), Implementing eLearning (Jay Cross and Lance Dublin), Learning Rants, Raves and Reflections (Elliott Masie), and Lies About Learning (Larry Israelite).
Randy Geoghagan
Partner
Randy Geoghagan
ISG partner and global OCM leader Randy Geoghagan has more than 25 years of consistent success in building and deploying OCM programs worldwide. He founded TracePoint Consulting in 2009, after spending much of his career as a program manager running large-scale IT-system implementations for big companies, where he saw a clear marketplace need for people who understood the process of change and how to facilitate it well, with a strong focus on the employee experience. He grew TracePoint to appear on the Inc. 500 list of America’s fastest-growing companies, before ISG acquired the firm. Randy continues to take an active role guiding clients through large-scale initiatives with complex business, process and technology changes. He has a bachelor’s in management information systems from the University of Georgia and an MBA from Emory University.
