The company requested ISG’s assistance to design and deliver a strategic, customer-centric roadmap for HR, payroll, and T&A technology service delivery, including business case development. Key objectives included rationalization of technology, adoption of self-service and other automation and ability to handle market-specific requirements.
Imagining IT Differently
ISG also developed a comprehensive business case using ISG’s proprietary market data and knowledge. This detailed the business case costs and benefits to obtain funding approvals.
Future Made Possible
- The company gained substantial strategy documentation, which its stakeholders could take to their executives for approval of a global HR tech, payroll and T&A transformation program.
- The company received reviews of its current systems, processes and resourcing and identified overall productivity and system/ resource savings of 40 percent across seven years with a break-even in two years.
- If the project is fully realized, the company will move to a modern, integrated solution that provides benefits in workflow, data management, analytics, user experience, automation and a future-proofed solution with strong savings