ISG Star of Excellence™ - 2025 Awards
The ISG Star of Excellence Awards, part of the ISG Provider Lens™ research program, is the premiere industry recognition program for the technology and business services industry. Providers are ranked on the quality of their services based on direct feedback from enterprise customers in the areas of Business Continuity and Flexibility; Collaboration and Transparency; Execution and Delivery; Governance and Compliance; Innovation and Thought Leadership, and People and Cultural Fit.
The winners are chosen from among a group of more than 240 service providers that ISG analyzes and evaluates each year. This year, ISG received feedback from enterprise clients with roles in IT, operations, lines of business, procurement and vendor management and other areas, operating in the Americas, EMEA and Asia Pacific.
~240+
Unique Providers Participated
~2950+
Provider Nominations
~790+
Unique Evaluations
Client Champion
Capgemini
HCLTech
Hexaware
Excellence Awards
AI & Data Excellence Award – Persistent Systems
BPO Excellence Award – Infosys
Ecosystem Excellence Award – HCLTech
GCC Excellence Award – ANSR
Industry Excellence Award – Capgemini
ITO Excellence Award – Coforge
CX Partnership Awards
Delivery Excellence Award – Konecta
Innovation Excellence Award – Network Science
Regional Awards
Americas – EY
APAC – Cognizant
EMEA – Capgemini
CX Star Performers
| IPL Studies | CX Star Performer |
|---|---|
| Advanced Analytics and AI Services | Capgemini |
| AWS Ecosystem Partners | LTIMindtree |
| Contact Center/ Customer Experience Services | Konecta |
| Cybersecurity - Services | PwC |
| Digital Engineering Services | Persistent Systems |
| Enterprise Managed Network Services | Tata Communications |
| Enterprise Service Management (ESM) Services | Hexaware |
| Finance and Accounting (FAO) BPO Services | Genpact |
| Future of Work (Workplace) – Services | Microland |
| Generative AI Services | HCLTech |
| Google Cloud Partner Ecosystem | Persistent Systems |
| Healthcare Digital Services | Persistent Systems |
| HR Outsourcing and Transformation Services | Wipro |
| Insurance Industry Services | Sutherland |
| Intelligent Automation Services | LTIMindtree |
| Life Sciences Digital Services | Persistent Systems |
| Mainframe Services | UST |
| Microsoft Cloud Ecosystem | HCLTech |
| Multi Public Cloud – Services | LTIMindtree |
| Network - Software Defined Services | HCLTech |
| Next-Gen ADM Services | LTIMindtree |
| Oracle Cloud and Technology Ecosystem | Cognizant |
| Payroll Services and Solutions | isolved |
| Power & Utilities Industry - Services | Capgemini |
| Private/Hybrid Cloud - Data Center Services | Persistent Systems |
| Procurement BPO Services | Genpact |
| Public Sector | Capgemini |
| Salesforce Ecosystem Partners | HCLTech |
| SAP Ecosystem Partners | Wipro |
| ServiceNow Ecosystem Partners | HCLTech |
| Supply Chain Services | Wipro |
| Telecom, Media and Entertainment Services | NetoAI |
| VMware Ecosystem | HCLTech |
| Workday Ecosystem | Invisors |
