Banking and Financial Services Transformation

Jon advises enterprises on all aspects of the IT services lifecycle from initial strategy through design and build of governance organizations. As a qualified English attorney, Jon has special insight into transactional activities and still maintains deep subject matter expertise relating to the structure and negotiation of contracts. His experience includes more than 50 ISG engagements in IT, business process and financial services outsourcing. Jon has also assisted companies in developing enterprise vendor management functions, in many cases on a global basis. He has supported clients in more than 10 countries.

Antoine’s background includes more than twenty-five years of progressively responsible positions in Business and High-Technology services companies. He is a talented and accomplished senior management professional, highly skilled in complex IT Strategy engagements and large transformational deals. He has established and directed highly successfully, multi-million dollar Information Technology programs for large fortune 500 companies (Alstom, AXA, AXA Technology Services, BNPP Corporate Investment Banking, Bridgestone, Carrefour, Crédit Agricole, DassaultAviation, EDF, Givaudan, HSBC, Alcatel-Lucent and Nokia, Renault-Nissan, Sanofi, TEVA Pharmaceuticals, Total…). He has negotiated more than $4 billion in proposals and contracts.

What she does at ISG

Andrea approaches her clients’ toughest problems, most ambitious goals, and most compelling opportunities with a simple and inspiring motto: “Everything is possible.” She grounds this visionary outlook with an exceptional understanding of what it takes for businesses to succeed into today’s complex markets, and how ISG’s portfolio of solutions and services can help them make rapid competitive transformations. 

Past achievements for clients

Andrea began her career in banking and classical business management environments. In her career at ISG, she has built on this rigorous foundation, cultivating a holistic expertise that allows her to apply her knowledge and experience across the entire business process optimization and digital transformation life cycle, from assessment through value realization. 

Among her 100+ engagements with ISG’s largest global clients, Andrea worked directly with senior leadership at a leading global healthcare firm to reshape their digital agenda. The company had never outsourced IT and needed to catch up with the market fast. She orchestrated a complete digital transformation, establishing a cutting-edge, product-aligned organization that leapfrogged legacy technology to achieve a rapid positive transformation – a process that many companies take a decade or more to complete. 

Colas Truong is a knowledgeable IT Infrastructure professional that brings considerable experience in information technology (IT) to ISG’s clients in his role as Partner. Colas is among ISG's most accomplished consultants in the assessment of IT performance in particular for Corporate, Investment & Retail Banking sector.

Rakesh is a leader in retail and consumer sector. He has over 17 years experience working with leading industry brands, helping shaping their technology and business transformations. He is very passionate about the retail and consumer sector and understands that customer and employees are the backbone of this industry. He has a rounded end to end experience having worked at the CXO level, leading and delivering across the end to end transformation lifecycle including Business/IT strategy, Sourcing, Transition and Transformation.

Glenn Windisch is a Business Development Executive with ISG Banking and Financial Services.