Latest Research articles from ISG

AWS Bolsters Its Cloud Migration Services with CloudEndure Acquisition

By Manoj Chandra Jha

Estimated at around $250 million, the acquisition of CloudEndure is strategically aligned with AWS’ service offerings in cloud transformation.

Categories: ISG Provider Lens™ Research

TCS Puts the Machine Front and Center

By Stanton Jones

TCS’ Machine First ™ approach puts software, rather than people, on the front lines of IT and business process managed services

Categories: Research

ISG Momentum® Market Trends & Insights 2018 Annual Report

By Paul Reynolds

There was widespread strength in the outsourcing market in 2018 with increases in ITO and BPO contract awards, high client-penetration levels, and a moderation in some of the negative long-term trends.

Categories: ISG Momentum® Research

Mobile World Congress 2019 Brings Latest Mobility Technologies to the Enterprise’s Doorstep

By Mrinal Rai

Headlines at the MWC 2019 included the introduction of new-age mobile phones and smart devices and practical use cases for robotics, virtual reality (VR) and machine learning.

Categories: ISG Provider Lens™ Research

Briefing Notes — Birlasoft Explores Core Business Challenges Through Deep Business Learning

By Mrinal Rai

Birlasoft believes businesses need to be better informed about technology potential and should leverage it to identify and address previously unexplored business opportunities.

Categories: Research

Successful Provider-Client Relationships

By Lauren Herbert

Creating a successful partnership between two people or between two corporate entities is a team effort.

Categories: ISG Performex™ Research

HERE Technologies Maps Out AI, Mobile Networks, and Oracle’s IoT Cloud

By Ron Exler

Location services are essential to internet of things (IoT) networks and services that monitor and track machines, vehicles, people and other assets – especially assets that move or are of high value. ISG

Categories: Research

Briefing Notes – With Client-Focused Culture, Mindtree Prepares For ‘Beyond Digital’

By Mrinal Rai

Mindtree continues its growth trajectory to become a digital transformation leader with a consulting, technology and automation-led approach and a strong customer-centric culture.

Categories: Research

LTI – Taking Steps to Drive Transformational Customer Experiences with IoT

By Manali De Bhaumik

LTI’s internet of things (IoT) journey began in 2013 and has steadily progressed as the company has expanded its program to apply IoT solutions to manufacturing, assets, supply chain, services, facilities and sustainability efforts.

Categories: ISG Provider Lens™ Research

What the American AI Initiative Means to Enterprises

By Ron Exler Blair Hanley Frank

For decades, the U.S. has been the global leader in technology research, development and implementation.

Categories: Research

Why It’s Important to Spread Agile Outside Tech Teams

By Blair Hanley Frank

As enterprises begin their Agile transformation journeys, one of the biggest risks they face is failing to effectively scale Agile and DevOps philosophies and practices outside their technical teams.

Categories: Research

Why Scaling the Agile Mindset is Key to Driving Value

By Blair Hanley Frank

It’s easy for an organization to say it has adopted Agile once software development teams are running according to its precepts.

Categories: Research

Cognizant Pushes Digital Technology, European Expansion with New CEO

By Blair Hanley Frank

The announcement that Cognizant has hired Brian Humphries to serve as its next CEO is a testament to the company’s ambitions to expand globally and grow its digital products.

Categories: Research

Enterprise Automation: The Worst Performing Thing is the Most Important Thing

By Stanton Jones

Companies are stalling out in their automation initiatives, usually once they have automated around 20 processes. In essence, they’re hitting the “RPA wall.”

Categories: Research

How to Accelerate Business Results with an Automation Center of Excellence

By Stanton Jones

In our work with more than 100 companies currently implementing automation programs, we have observed that many of these programs stall once they have automated 10 to 20 processes.

Categories: Research

Understanding Agile and DevOps at Scale

By Blair Hanley Frank

Leaders are no longer wondering whether it’s worth it to adopt Agile and DevOps, but rather how to scale, organize and optimize these practices in their organizations.

Categories: Research

5 Steps to Get Started with AI in the Enterprise

By Wayne Butterfield

ISG Research highlights three use cases for AI technology that companies plan to focus on in 2019.

Categories: Research

Sourcing shrugs off global turmoil to establish new records in 2018

By Steve Hall

​World events have been unpredictable recently, roiling global financial markets. One market, however, that appears unaffected by the turmoil is the global outsourcing market.

Categories: Research

Country-by-Country Look at Sourcing Finds Global Trends & Local Opportunities

By Aparna Gajanan Randy Vetter

Global outsourcing penetration jumped to a new high in 2018 as enterprises look for help modernizing their environments and, more specifically, moving workloads to the cloud.

Categories: ISG Momentum® Research

5 Ways Aircraft Health Monitoring Systems Are Revolutionizing Aircraft Maintenance

By Avimanyu Basu

Aircraft Health Monitoring Systems (AHMS), which use real-time data captured through various sensors integrated on aircraft parts to enhance reliability and safety of the aircraft, are emerging as a promising business opportunity for OEMs and airlines.

Categories: Aerospace and Defense Research