Latest Research articles from ISG

Despite Macro Risks, Demand for Digital Drives Global Market Forward

By Steve Hall

Macro risks looming over the global economy have yet to land their punch on the global market for IT and business services.

Categories: Research

Creating the Workplace of the Future

By Ron Exler Blair Hanley Frank Stanton Jones

While enterprises focus on creating and pursuing new digital transformation initiatives, it can be easy for them to lose sight of a critical component: how, where and when their employees experience change at work.

Categories: Research

Atos Technology Days – Envisioning an IoT and AI-enabled Edge Future for Enterprises

By Kartik Subramaniam Heiko Henkes Shashank Rajmane

Global IT service provider Atos is enhancing its core business to not only keep pace with the current market trends but, in fact, to disrupt them.

Categories: ISG Provider Lens™ Research

Multi-Cloud Adoption Accelerates

By Blair Hanley Frank Stanton Jones

This ISG research shows accelerating adoption of cloud computing using a hybrid, multi-cloud approach, with most enterprises pushing to move the majority of their applications into software-as-a-service (SaaS) offerings as quickly as possible.

Categories: Research

TCS’ Might of Cloud

By Shashank Rajmane

TCS is planning to expand its digital business and help its enterprise clients transition from on-premises data centers to the public cloud as part of a hybrid environment.

Categories: Research

ISG Momentum® Market Trends and Insights 2019 Vertical Report

The 2019 Momentum® Market Trends & Insights Vertical Report provides detailed analysis of specific outsourcing activity in 26 vertical industries and more than 50 of their subverticals.

Categories: ISG Momentum® Research

Digital Excellence: 25 Winning Partnerships

Digital Excellence: 25 Winning Partnerships, profiles 25 of the best examples of recent digital transformation success.

Categories: ISG Momentum® Research

Predictions from ISG’s Future Workplace Summit

By Ron Exler Phil Scone

The recent ISG Future Workplace Summit in London presented attendees with a wealth of insights and thought-provoking discussions about the changing dynamics of workplaces today.

Categories: Research

Capgemini’s Altran Acquisition Helps it Build Enterprises’ Digital Futures

By Alex Bakker Blair Hanley Frank

Capgemini announced it will buy Altran, a leader in engineering services, R&D, and design.

Categories: Research

Digital Innovations Support and Challenge Logistics Managers

By Ron Exler

Logistics managers seeking to improve their supply chains face numerous challenges, including inadequate infrastructure, talent shortages, unpredictable weather and intrusions of new and changing technology.

Categories: Research

The ISG Digital Capability Model—Finding Value along the Digital Transformation Journey

Digital business is not just about automation and e-commerce. Digital business is about embracing disruptive combinations of technologies to create new levels of business and societal value.

Categories: Research

H-1B Tightening Creating Resource Risk for U.S. Companies

By Stanton Jones

H-1B visa approvals are down 58 percent over the past 12 months for leading Indian IT services companies.

Categories: Research

Are You Using Multiple RPA Vendors to Deliver More Business Value?

By Amar Changulani

According to ISG research, Bot 3.0 companies – companies that have advanced robotic process automation (RPA) capability – use a greater number of automation vendors than Bot 1.0 and 2.0 companies.

Categories: Research

Convergence of Investment and Innovation: AWS Summit 2019, Mumbai

By Manoj Chandra Jha Namratha Dharshan Akhila Harinarayan

The cloud-computing giant Amazon Web Services (AWS) is expanding its Indian customer base and views India as a high potential market.

Categories: Research

Salesforce Strengthens its Position as Enterprise Heavyweight

By Blair Hanley Frank

Salesforce cemented its position as a leader in enterprise software with its plans to acquire data visualization leader Tableau.

Categories: Research

Have You Extended RPA Beyond the Back Office?

By Amar Changulani

Companies with more advanced automation capabilities (companies we call “Bot 3.0 companies”) are extending RPA beyond back-office support functions and into customer service, sales and marketing and even industry-specific business processes.

Categories: Research

Briefing Note — Atos Gears Up for Advance 2021 Strategy

By Mrinal Rai

Atos has embarked on its Advance 2021 strategy, with a new digital value proposition that focuses on intelligent data platforms, a multiple infrastructure ecosystem and vertical solution expertise.

Categories: ISG Provider Lens™ Research

Client Inquiry: What’s Driving As-a-Service Growth in the Software and Services Sector?

By Stanton Jones

Software and services companies like Lyft, SNAP and Pinterest are spending hundreds of millions of dollars on cloud services – primarily with Amazon, Microsoft and Google.

Categories: Research

Wipro Breach Reinforces Need for Ongoing Contractual Commitment to Security

By Stanton Jones

Wipro recently confirmed its systems had been attacked using an email phishing campaign; the company did not disclose the extent of the breach or the number of customers impacted.

Categories: Research

Blockchain in the Supply Chain

By Greg Sawyer Amar Changulani

Blockchain technology has fascinating potential to evolve the way businesses produce value for customers and compete in dynamic digital markets.

Categories: Research