Latest Research articles from ISG
An average of nearly 10 outsourcing contracts were signed each day in the first six months of 2019, with both the ITO and BPO segments on a pace to set their single-year contract volume records.
Categories: ISG Momentum® Research
After an extensive search process, DXC Technology’s Board of Directors has appointed Mike Salvino as President and Chief Executive Officer, effective September 11, 2019.
IT services company Mphasis has a unique pedigree including parent organizations EDS, HP and Blackstone and a dramatic 2018 financial turn-around story that marked its 20th year in operation.
HCL recently launched London-based SAP Cloud Natives Labs to focus on client-facing ideation, prototyping and development of new cloud-native solutions.
Orange Business Services (Orange) has been progressing steadily from being a major French enterprise communications and related managed services provider to becoming a global player delivering end-to-end IT and integration services.
Outsourcing has become increasingly prevalent across several segments of the commercial aviation industry, from original equipment manufacturers (OEMs) to airline operators and logistic vendors managing specific parts of the airport operations.
Enterprises planning to run Windows Server in the cloud outside the bounds of Microsoft Azure are going to have a more complicated situation on their hands come October 1.
The application and infrastructure requirements of enterprises today present a unique conundrum to IT service providers.
The Infosys Technology and Innovation Hub in Hartford, Connecticut, shows the provider’s leadership in a movement that other offshore and nearshore service providers will likely follow soon.
Categories: Research Service Providers
Third-party IT and business process relationships are getting smaller in value and shorter in duration as companies look to prioritize speed over cost reduction.
RPA software pricing is quickly evolving. Our interactions with clients and vendors indicate that subscription-based pricing is overtaking perpetual licensing as the commercial model of choice.
Enterprises that can tie revenue increases to their investment in digital technologies are doing so by combining emerging technologies with flexible office spaces to facilitate employee collaboration
Although most enterprises have been working on it for decades, they still struggle with modernizing their legacy applications.
Macro risks looming over the global economy have yet to land their punch on the global market for IT and business services.
The $675 million dollar robotic process automation (RPA) market is growing more than 50 percent year over year, with new vendors entering and exiting quickly.