ISG GovernX®

Meet your next supplier management platform.

The only contract lifecycle management platform that leverages more than two decades of real-world transaction data and supplier management experience.

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Stop overpaying suppliers - put money back in the bank.
Invoice Forensics & Spend Analysis

Access the depth of data you need to effectively manage contract performance and spend.

ISG’s Supplier & Contract Management solutions are powered by GovernX, our world-class, end-to-end managed service and lifecycle management SaaS platform. Leveraging the latest technology, it provides a transparent, consolidated and standardized view into contract performance, spend, opportunity and risk across your enterprise contract portfolio.

We developed GovernX to support our Supplier & Contract Management teams, leveraging our deep experience with complex sourcing relationships and our understanding of the challenges and opportunities faced by today’s vendor management and procurement organizations.

Learn more about Supplier & Contract Management advisory solutions

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An intuitive client-tested platform built to handle large and complex portfolios with a high volume of deliverables.

 

$65B

total contract value (TCV) under management
 

13K

solution users
up to

80%

increase in contract compliance within first year of operations

Get a comprehensive view of market intelligence and supplier performance in a single lens.

GovernX gives you the power to manage your entire portfolio of contracts, continuously monitor and evaluate performance, risks and issues, integrating seamlessly with your financial, procurement and other business applications.

Advanced analytics and automation

Advanced analytics and automation

Predictive analytics to help you identify and act on key performance and cost metrics to assure the value of service performance and delivery, build trust and fulfil expectations.

Automate the day-to-day activities of supplier and contract management to free up more time to spend on strategic activities.

centralized real time monitoring

Centralized, real-time monitoring

A customizable dashboard provides a single, comprehensive view into spend, performance and risk across the organization, driving key business insights, quicker decisions and strategic planning.

Make your governance, risk and compliance and vendor management organizations more efficient, enabling close tracking of deliverables and obligations (D&O), to prevent contract value erosion.

mitigate third party risk

Enhanced risk management

Minimum exposure to financial, reputational and operational risk, and identify risk exposure from your third parties.

From onboarding, assessments, and remediations to performance monitoring and reviews, gain efficiency by automating your workflow, integrations and on-going notifications.

easy integration

Easy integration

GovernX is designed to easily integrate with your procurement, service delivery and finance systems.

Platform Highlights

contract workflow

Enjoy a new kind of data-driven relationship management

Are you relying on data from your suppliers to analyze performance? With GovernX, you can do better. Manage and measure relationships objectively, and rely on facts for decision-making rather than subjective perceptions.

Learn more >

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Benefit from exceptional contract lifecycle visibility

By providing stakeholders with visibility into all relevant contract, performance and financial information, organizations can proactively manage relationships to keep them aligned with the changing needs of the business.

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deliverable & obligations

Automate your contract portfolio management workflow

AI-enabled contract data extraction and automated workflow management provide deep visibility that improves value realization across the entire contract portfolio.

contract workflow

Track detailed service level performance data automatically

Automatically track performance against contracted and internal service agreements, validate service levels and compute service level credits and earn backs.

invoice management

Maximize invoice management efficiency

Eliminate invoicing errors and discrepancies through automated validation of invoices against  underlying rates and resource consumption data.

deliverable & obligations

Monitor hundreds of deliverables and obligations in real time

Track performance against contracts in real-time through workflow automation that drives proactive review and monitoring of all relevant contract deliverables and obligations.

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Featured Insights

Client Stories

Vendor Management Office as a Service for Major Healthcare Co.

Jun 16, 2023, 09:54
ISG helped a major healthcare organization who did not have any formal vendor management processes set up a fully managed vendor management office using an as-a-service model.
Title : Vendor Management Office as a Service for Major Healthcare Co.
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A major healthcare company had entered into a large managed services contract for IT. After contracting, the major healthcare company was in need of a way to manage the relationship and the rest of its ecosystem. It previously had not established a vendor management organization.

ISG engaged the major healthcare organization to develop a strategy to manage the newly formed relationship and also took into account the rest of its ecosystem. ISG assessed its needs based on the organization, processes governance and tools that were needed to manage its relationships. ISG then developed a number of options for the company to consider to include a value proposition, business case and a recommendation to implement a mature vendor management office (VMO). ISG recommended and the company agreed to the proposed solution: a VMO as a Service engagement. 

The company received the following benefits from the engagement; it:

  • Saw no value erosion to the managed services from the IT services contract.
  • Achieved a mature VMO in a matter of months with integrated automation and an efficient workflow.
  • Received end-to-end vendor management processes and personnel.
  • Obtained fully-managed deliverables and obligations, assuring contract compliance. The ISG-managed VMO also audited all invoices, identifying and validating discrepancies.
  • Achieved validation of service levels compared to contractual service level agreements (SLAs) and the SLA reporting provided by the supplier.
  • Obtained a process and expert advisors assisting with risk monitoring of suppliers, in which the company received news articles and advisory regarding financial, operational and legal risk.
  • Received access to the ISG Executive Insights™ platform for data aggregation, dashboarding.
Categories :
  • ISG Governx
  • Supplier & Contract Management
Article flags :
  • case study
healthcare company vmoaas healthcare company vmoaas
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